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Legal

Privacy Policy

How Phoenix Cultivate Academy collects, uses, protects, and retains personal data under Kenyan data protection law.

Effective Date: 2 July 2026. Contact: info@phoenixcultivateacademy.org.

1. Introduction

Phoenix Cultivate Academy is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights under the Kenya Data Protection Act, 2019. By using our website or services, you consent to the practices described in this policy.

2. Data We Collect

We may collect the following categories of personal data depending on your interaction with us:

  • Waitlist: name and email address
  • Application: name, email address, phone number, and CV or resume
  • Enrolment: name, email address, phone number, and identification details as required
  • Payment: processed securely via Paystack
  • Usage data: how you interact with our website
  • Communications: messages, enquiries, or feedback you send to us

3. How We Use Your Data

We use your personal data to:

  • Manage your place on our waitlist and communicate programme updates
  • Process and assess your application for admission
  • Administer your enrolment and programme participation
  • Send newsletters and updates via Mailchimp where you have opted in
  • Process payments via Paystack
  • Improve our website and programme delivery
  • Comply with our legal obligations under Kenyan law

4. Legal Basis for Processing

We process your personal data on the following grounds as provided under the Kenya Data Protection Act, 2019:

  • Your consent, where you have provided it
  • Performance of a contract with you
  • Our legitimate interests in operating and improving our programmes
  • Compliance with a legal obligation

5. Third Party Services

We use the following third party tools to support our operations:

Mailchimp: Used to manage and send email communications including waitlist updates and programme information. Data shared includes your name and email address. Mailchimp's privacy policy applies to data processed on their platform.

Paystack: Used to process programme fee payments. Payment data is handled directly by Paystack and is not stored by Phoenix Cultivate Academy. Paystack's privacy policy applies.

We do not sell your personal data to any third party.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Waitlist data is retained until you unsubscribe or request deletion. Application data is retained for a reasonable period after an admissions decision is made.

7. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent at any time where processing is based on consent
  • Lodge a complaint with the Office of the Data Protection Commissioner

To exercise any of these rights, contact us at info@phoenixcultivateacademy.org.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website with a revised effective date. Continued use of our services after any update constitutes acceptance of the revised policy.

10. Contact

For any questions or concerns about this Privacy Policy or how we handle your data, please contact us at info@phoenixcultivateacademy.org.

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